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Return Policy We only accept replacement and full refund of all goods sold in our site, and the claim should be asked within 10 days of the the goods arrival. For that, all our customers should return the arrival goods to our address and we’ll arrange replacement and refund of them after our look-over for the good’s real faulty. Besides, it must be the good’s real faulty. It is unacceptable for replacement and refund when you didn’t return them back to us. At the end, as we’ve paid for the shipping fees, you need to pay for the return shipping fees. Wish your understanding and abidance.    cynthia.daris@gmail.com.